Human-Centered Design for Industrial Welding Processes
For Georg Fischer Industry and Infrastructure Flow Solutions we were allowed to develop the operating concept of the new CONNECT Welding App , a digital solution for networking, monitoring, and documenting welding processes.
At the heart of the project from the beginning was a Human-Centered Design approach. The goal was to design an application that consistently orients itself to the real working conditions, tasks, and needs of the users.
Understand users – experience processes
At the start of the project, we conducted an intensive analysis of the users:
Who uses the app?
In what environment is the work done?
What tasks, challenges, and expectations exist in everyday life?
To take this perspective as realistically as possible, we ourselves tried out various welding machines. This hands-on experience helped us better understand processes, limitations, and critical situations – a valuable basis for all further design decisions.
From mock-up to consistent UX concept
Based on these insights, we first developed mock-ups and interaction concepts, which were gradually expanded into a clearly structured and intuitive operating concept. Special focus was on:
Clear information hierarchy
Safe, comprehensible interaction in industrial environments
Efficient support of daily workflows
The final UI design was then seamlessly integrated into the existing Georg Fischer design system and specifically expanded with new components and patterns for digital welding use cases.
Close collaboration as a success factor
A key success factor of the project was the close, collaborative partnership between UX/UI design, product management, and software development. Continuous exchange made it possible to optimally combine user requirements, technical feasibility, and product vision.
The result is a digital application that clearly represents complex industrial processes – while consistently placing people at the center.
To the CONNECT Welding App
